Accessibility Statement for Catford Flowers
Our Commitment to Accessibility
At Catford Flowers, we believe everyone in Catford and beyond should be able to order flowers online with ease and confidence. Our dedication to accessibility is at the heart of our service. By offering an accessible Catford Flowers website, we aim to ensure that all our customers—including those with disabilities—are provided with a seamless and barrier-free floral shopping experience.
WCAG 2.1 AA Compliance
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are globally recognized and reflect best practices for creating web content that is accessible to people with a diverse range of abilities and needs. Achieving WCAG 2.1 AA compliance means:
- Ensuring text is readable and content is understandable for people with varying levels of vision or literacy.
- Guaranteeing our website navigation can be accomplished using a keyboard alone, without requiring a mouse.
- Providing sufficient time for users to complete actions, such as ordering Catford Flowers for delivery.
- Making all information and services on our website available to everyone, regardless of ability.
Screen Reader Compatibility
Accessible Catford Flowers online shopping is supported by full compatibility with commonly used screen readers. Our website's structure and content have been designed to work smoothly with assistive technologies, including:
- Clear headings and descriptive page elements
- Properly labeled buttons and forms so users can confidently complete their orders
- Alternative text for images, so users who rely on screen readers can understand what is being displayed—for example, our beautiful floral arrangements
We continually test and update our site to enhance accessibility for all users, relying on feedback and best practices.
High Contrast and Visual Design
We understand the importance of visual clarity, especially for customers with visual impairments or colour vision deficiencies. The Catford Flowers website features a high contrast design, making text and interactive elements stand out for maximum readability. We aim for a visually accessible interface that helps all Catford customers complete their flower orders online without difficulty.
Continuous Improvement and Your Feedback
Accessibility is an ongoing process at Catford Flowers. We are committed to regular reviews and improvements to address new challenges and updated standards. Our team keeps up to date with the latest in accessible design to ensure our website remains inclusive for every Catford customer and visitor.
Contact Us About Accessibility Issues
If you encounter any barriers while using our accessible Catford Flowers website—or have suggestions for how we can do better—we want to hear from you. Your feedback is crucial to our continued progress. Please reach out through the contact form on our website to let us know about any accessibility concerns. Our team will respond promptly and work to make improvements wherever possible.
Accessibility for All Catford Customers
We firmly believe that every person in Catford should have the opportunity to order Catford Flowers online with comfort and ease. By embracing inclusive standards and listening to user feedback, Catford Flowers is making accessible flower delivery a reality for the entire community.
